stepping in...
Ongoing crisis readiness and live-response support: continuous media and social monitoring with alerts, a maintained escalation flow and response templates, priority access to our crisis team when something breaks, and periodic simulations to keep the playbook sharp. Pairs with the Crisis Communications Playbook - the playbook prepares you; this retainer stands watch.
Each line is a deliverable you keep - a file that lands in your workspace, not a slide about the work.
The monthly base package covers one brand and market: crisis leadership and on-call coordination; monitoring and template upkeep; reporting. Live crisis activation beyond the included scope is billed at a pre-agreed day rate - when the scope changes, the price changes with it.
Execution sits with 1 DOOR: we run the work, you review and sign off at the milestones. All you need free is a decision-maker for the review rounds.
No community member is currently assigned to this service, so we won't promise a timeline or a fixed scope for it yet. Send a brief and we'll either match a specialist within the week or tell you straight that we can't.
Claim this service →Tell us the outcome you need. We'll confirm scope, price and start date within one business day - or tell you if this isn't the right service for the job.
Brief this project →